SCOPE OF POLICY
Customers – individuals who register, on their own or on behalf of an entity.
Website Visitors – individuals who visit the KaffeBox website and opt to provide contact information including an email address to receive communications from KaffeBox.
INFORMATION WE COLLECT
KaffeBox asks for your account information which includes your name, business name, email address, physical address, phone number, credit card and bank account information (stored directly with a third party processor). By voluntarily providing KaffeBox with your account information, you represent that you own and consent to our use of such personal data.
At your option, KaffeBox asks and may collect your name, email address, physical address, and phone number. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data.
COOKIES AND OTHER TRACKING TECHNOLOGIES
HOW WE USE YOUR INFORMATION
KaffeBox uses the information it collects about you in the following ways:
To respond to any requests from you regarding sales and support.
To contact you regarding your KaffeBox subscription.
To provide you with marketing emails, special offers, advertising campaigns, or newsletters.
To contact you regarding functionality changes to our Services or Website.
To develop new features and functionality to our Services and Website.
To collect payment and bill for your subscription payment.
To diagnose problems.
To find and prevent fraud.
Process for other purposes for which we obtain your consent.
HOW WE SHARE INFORMATION
KaffeBox shares the information it collects about you in the following ways:
As Required by Law or Similar Investigations – To comply with legal obligations (e.g. subpoena) or investigate potential legal violations.
Consent – KaffeBox may share your information with your consent.
You may unsubscribe from receiving promotional or marketing emails from KaffeBox at any time by using the “unsubscribe” link in the email received, or by emailing us at firstname.lastname@example.org. As outlined in the Section, COOKIES AND OTHER TRACKING TECHNOLOGIES, you can also control your cookie settings.
With respect to your account information, you may update, correct or delete information that you provided to us by logging into your KaffeBox account or contacting us at email@example.com
DATA RETENTION AND SECURITY
When KaffeBox no longer has a legitimate business need to process your personal information, or no longer has a need to keep your personal information for any legal, tax, or regulatory reason, we will either delete or anonymize it.
KaffeBox takes all reasonable steps to protect information received from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure your information, and we use industry standard Secure Socket Layer (SSL) encryption for your data that is transferred over the internet. Despite its use of encryption, KaffeBox cannot guarantee any method of transmission of information over the internet is 100% secure. If you have any questions about the security of your personal information, please contact us at firstname.lastname@example.org
LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
For individuals in the EEA, KaffeBox’s legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. KaffeBox will process personal information from you where, a) we have your consent to do so, b) where processing is necessary for KaffeBox to perform Services pursuant to an agreement, or c) where processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information, or may otherwise need the personal information to protect your vital interests or those of another person. At any time, you have the right to withdraw or decline consent. If you do not provide the requested information, KaffeBox will not be able to perform Services for you. Also, you have the right to object where we rely on our legitimate interests to process your personal information.
DATA SUBJECT RIGHTS
Individuals located in the EEA may have additional statutory rights available to them with respect to their personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please email email@example.com and we will respond within thirty (30) days. KaffeBox will need to verify that the individual is inquiring about his/her own information before we can assist with the request. We will comply with such requests to the extent legally required by applicable law. For EU individuals, you also have the right to lodge a complaint with the supervisory authority.
Our Website and/or Services is not directed at children and our services are designed for consumers and businesses. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.